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Supervisory skills
The purpose of this workshop is to enable you to supervise your team in a more professional, effective and confident manner.

The day will be a mixture of theory, practical exercises and discussion and the course content will include the following:-
Agenda
  • Definitions and roles of a supervisor/manager
  • The difference between being a member of staff and a supervisor
  • The skills involved in managing a process
  • Why do people fail to delegate?
  • Guidelines for delegation
  • Top tips to improve time management
  • Coaching Skills