Training Works
Training & Development
This workshop is designed to enable delegates to improve their mentoring skills. This will then enable them to develop their team members by enhancing their skills and knowledge and building their confidence.
The days will be a mixture of discussion, theory and practical exercises.
Agenda
Day one
Day Two
Day one
- What is mentoring?
- What are the skills involved in mentoring?
- Holding meetings
- Building relationships, trust and dealing with confidential issues
- Dealing with difficult people and situations
Day Two
- Giving constructive feedback
- 10 ways not to mentor
- Phrases for offering advice
- The power of asking questions
- Writing effective emails