Interpersonal skills - 1 day course
Experts say that 80% of a decision or action is based on emotions which shows how important interpersonal skills are.
This is a huge area with a wide range of subjects, so enjoyable, interactive workshops can be tailored to suit the individual needs of the organisation and delegates.
Feel free to choose from the following areas:
- Confidence building
- Personal Presentation
- Presentation skills
- Talking confidently to people
- Dealing with difficult people and situations
- Communication skills
- Managing work and relationships
- Customer care
- Telephone skills
- Letter writing
- Time management